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Account Activation Guide: troubleshooting and support tips for new users

Please note that it is your daycare center's responsibility to create your Kindertales account and send you an activation email.

  • Your activation email will come from no-reply@app.kindertales.com
  • Your activation email subject line will be "Welcome to Kindertales"
  • Check your spam folder for your activation email if you don't see it
  • Your username is your email address
    • Try the Forgot Password button with your email address to see if your Kindertales account has already been created.
  • Please contact your daycare center directly to resend your activation email

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Reviewed and Updated on 06/24/2024 at 3:26 PM