If you have a CRM record with an email matching an existing Kindertales profile you can link the CRM record to the existing profile or enroll it as a sibling
Linking a CRM record to an existing Kindertales profile:
- Select CRM from the main menu and locate the record you would like to link
- Click the + in the Enroll column on that record or change its stage to Enrolled
- If the CRM record contains an email matching a Kindertales profile a pop-up will appear asking if you’d like to Link the record to the existing profile or Enroll the CRM record as a sibling
- If you choose to Link to an Existing Profile and click Submit the CRM record will be linked to the profile you selected from the drop-down
- If you choose to Link as a Sibling you will be directed to the New Profile page. Enter the name of the sibling in the field at the top of the page and click Create Account.